Privacy Policy
Effective date:
July 2, 2024
1. Introduction
Welcome to PalTutors. We are committed to protecting and respecting your privacy in accordance with UK regulations, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, and other interactions with us.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Educational Information: Student grades, academic records, and progress reports.
- Payment Information: Billing details, payment methods, and transaction history.
- Technical Information: IP address, browser type, operating system, and usage data.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To deliver tutoring sessions, educational materials, and customer support.
- To Improve Services: To enhance our services based on your feedback and usage.
- To Communicate: To send notifications, updates, and marketing communications (with your consent).
- To Process Payments: To handle billing and payment transactions.
- To Ensure Security: To protect against fraud, unauthorized access, and ensure data security.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, IT support).
- Legal Authorities: When required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal information:
- Access: To request a copy of the personal data we hold about you.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data under certain circumstances.
- Restriction: To request restriction of processing your personal data.
- Objection: To object to the processing of your personal data for certain purposes.
- Data Portability: To request transfer of your data to another organisation.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after changes have been made will constitute your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PalTutors
206 Upper Fifth Street
Milton Keynes
Buckinghamshire
MK9 2HR
Email: [email protected]
Phone: 07526 564777
206 Upper Fifth Street, Milton Keynes, Buckinghamshire, MK9 2HR